Planned: Internet outages 10th May – 14th May

*Risk / Impact*

High

*Reason*

Our upstream provider will be performing extensive network maintenance
(Software Upgrades) to various parts of their network

*Description / Impact Expected*

Please be advised that all Internet and data services within New Zealand
will be impacted during the outage windows. There may be several outages
each night until work is completed.

Affected services:

  • Private Cloud
  • Shared Cloud
  • Filecloud

Additional Notes:

Carrier has been performing this upgrade over 3 weeks for 4 consecutive
nights at a time, all work will conclude on Friday the 13th of May.

Week 3: Over 4 nights – Tuesday 10th May to the Friday 13th May

*Duration*

Data and Internet services may be affected multiple times for up to 15
minutes per night during the change window.

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