Unplanned: mx2.spameater.co.nz spam release – Resolved

*Risk / Impact*

NA

*Reason*

NA

*Description / Impact Expected*

At 3pm, on the 2nd of December 2016, mx2.spameater.co.nz released its queue of spam related email due to a network issue affecting its ability to contact the Layer3 quarantine server.

*Duration*

3pm-5pm

*Services Affected*

Premium Spam Filtering

*Resolution*

A temporary fix has been put in place to ensure this does not happen again. A ticket is still open with our vendor to find a permanent fix.

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