When using Outlook 2016, a SRV record is required on your domain. If Layer3 manage your domains, please contact support and we can do this for you. Otherwise, please do the following:

  1. Login to your domain record provider
  2. For Shared Cloud/Hosted Exchange v1 enter the SRV record _autodiscover._tcp.yourdomain.co.nz. 0 0 443 mail.cloudless.co.nz.
  3. For Shared Cloud/Hosted Exchange v2 enter the SRV record _autodiscover._tcp.yourdomain.co.nz. 0 0 443 mail.sharedcloud.nz.

Replace yourdomain.co.nz with your domain name. For example, _autodiscover._tcp.layer3.nz. 0 0 443 mail.sharedcloud.nz.

 

in Cloud OfficeHosted Exchange