When using Outlook 2016, a SRV record is required on your domain. If Layer3 manage your domains, please contact support and we can do this for you. Otherwise, please do the following:
- Login to your domain record provider
- For Shared Cloud/Hosted Exchange v1 enter the SRV record _autodiscover._tcp.yourdomain.co.nz. 0 0 443 mail.cloudless.co.nz.
- For Shared Cloud/Hosted Exchange v2 enter the SRV record _autodiscover._tcp.yourdomain.co.nz. 0 0 443 mail.sharedcloud.nz.
Replace yourdomain.co.nz with your domain name. For example, _autodiscover._tcp.layer3.nz. 0 0 443 mail.sharedcloud.nz.