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Outcomes

Outcomes are the benefits you can achieve as the result of using the right I.T. tools and services the right way. When outcomes are identified and managed well, your organization will enjoy the greatestpossible return on your I.T. investment.

You don’t start a road trip without knowing where you want to go.

So where do you want to go?

Improved Company Collaboration

When you have a company culture that promotes collaboration as a team, there’s no limit to what you can achieve.

Collaboration can open the door to a number of important benefits such as engaged employees, retention and attraction of talent, increased velocity, and profitability.

By improving collaboration, you will:

  • Communicate more effectively and productively
  • Work better together
  • Share ideas instead of just reporting results
  • Bridge the gap between multiple departments and locations

Layer3 can help you put a number of tools to use to create a culture of collaboration in your organisation.

Collaborative Workspace Hub
Bring together people, conversations, content, and tools that teams need with Microsoft Teams. Make work visible, integrated, and accessible - across the team - so everyone can stay in the know. Join an existing public team or create your own public or private one to get started.

File Sharing
Use Microsoft Sharepoint for simple but powerful file sharing and seamless collaboration. SharePoint empowers teamwork with dynamic and productive team sites for every project team, department, and division. Share files, data, news, and resources. Collaborate effortlessly and securely with team members inside and outside your organization, across PCs, Macs, and mobile devices.

Shared Task Management
Organize work visually and get more done with Microsoft Planner. Create new plans, organize and assign tasks, share files, chat about what the team is working on, and get updates on progress.

Office 365 Groups
Choose a set of people you wish to collaborate with, and easily set up a collection of resources, such as a shared Outlook inbox, a shared calendar, a shared document library in SharePoint, or Teams group for those people to share.

Live Broadcast
Manage webinars, all-hands meetings, and other presentations with multiple internal or external attendees. Collaborate on Documents in Real-Time Collaborate with people you’ve invited to co-author your work while having real-time conversations over Teams. Track your changes and restore earlier versions with version control. You can also lock sections so there’s no overlapping edits.

Strategy Workshops
Layer3 conducts annual planning, consultation & strategy sessions with your senior stakeholders as part of ManageX Prime to develop a collaborative alignment of your business strategy and your I.T. strategy.


 

Work from Anywhere

Remote work is becoming increasing commonplace and desirable for businesses and staff alike. It’s based on the idea that you don’t need to be confined within a corporate office to do your job effectively.

Sometimes this means allowing staff to work from home. Sometimes it means your staff will split their working week between the office, the house and a café. It might mean having a remote staff member in a different part of the country where you don’t have an office established yet. Or even just allowing your staff to stay fully connected to your company’s systems and data when they are out meeting customers.

Layer3 can help you work from anywhere by keeping you plugged in and protected wherever you are.

Productivity Tools on Any Device
Most Office 365 plans allow you to have Office apps installed on up to 5 PCs or Macs, 5 tablets (Windows, iPad, and Android). and 5 phones per user. You can also access Office Online from any web browser.

Remote Desktop
CloudX Desktop is Layer3’s remote desktop system that will allow you to run your email, files and apps all from a secure, centralized virtual platform. This will give you a consistent and secure experience, wherever you are or whatever machine you are using.

Remote Shared Workspace Hub
Bring together people, conversations, content, and tools that teams need with Microsoft Teams. Make work visible, integrated, and accessible - across the team - so everyone can stay in the know. Join an existing public team or create your own public or private one to get started.

File Access and Synch
Simple file sharing and seamless collaboration from anywhere. SharePoint empowers teamwork with dynamic and productive team sites for every project team, department, and division. Share files, data, news, and resources. Collaborate effortlessly and securely with team members inside and outside your organization, across PCs, Macs, and mobile devices.

Mobile Device Management
Make sure data is encrypted when it’s sent to cloud-based storage services and applications and enforce device encryption. If your device is lost or stolen, or if a user leaves the business, your encrypted data can be wiped remotely. This tool works on company phones as well as BYOD devices by keeping company assets in a secure virtual container.

Account Security
SecurityX 2FA adds a layer of security to account logins. By verifying the identity of your users with a push notification to a mobile app when they are out of the office, it protects against breaches due to phishing and other password attacks.

Laptop Encryption
Working remotely often means working from a laptop. What happens if your laptop is lost or stolen? A simple lock screen password isn’t enough to protect your company data. SecurityX Encryption will encrypt your entire computer disk so that if your machine is stolen, it’s just a high-tech brick.

Hosted Voice
With a hosted IP voice platform like VoiceX Pro or VoiceX Teams, you can be connected directly to your company phone system wherever you are. With a softphone app on your mobile or laptop, taking and making calls from any workspace, whether home or office, is exactly same.

Pick Up and Go
If something happened to your office building tomorrow, would you be able to setup from home and continue working? Layer3 can help you create a strategy with the right set of systems and technologies to enable just that. Files, hosted apps, hosted voice, access and security...just pick up and go and it can still be business as usual if you plan ahead.


 

Next Gen Data Protection

Today’s cyber-attacks combine multiple advanced technologies and techniques. Simply having a firewall and antivirus software simply isn’t good enough anymore. Modern I.T. security can’t be haphazard. It requires strategy, eyes on everything and a predatory instinct.

To minimize your risk of attack, you need to deploy layers of security solutions that disrupt the whole attack chain and protect not just your computers, but your users and accounts as well.

If your organisation needs to guard sensitive client data, commercial info, financial or legal records, intellectual property, etc. you need to think beyond traditional I.T. security and think about a 3 dimensional approach - protecting your network, your users and your entire I.T. environment as a whole.

Synchronized Security
Our security ‘heartbeat’ shares telemetry and health status between your gateway and endpoints, enabling coordinated, automated isolation, detection, and malware remediation, stopping attacks before they can cause damage.

Laptop and Mobile Device Encryption
Make sure your data is protected not just in the office but wherever you have access to it. SecurityX Encryption SecurityX Mobility will ensure your laptops and mobile devices are encrypted to protect your data if a device is lost or stolen.

Control Sensitive Data
Control and help secure email, documents, and sensitive data that you share outside your company with Azure Information Protection. No matter where your data is stored or who it’s shared with, you can add classifications, embedded labels and permissions to enhance and automate data protection at all times.

Ransomware Protection
Ransomware attacks, if unchecked, will worm their way through your network, encrypt your data and force you to choose between paying a ransom or losing your data having to rebuild. Layer3 provides advanced protection technology that stops ransomware on your endpoints and servers at multiple stages of the attack chain. If a device does get it, our Synchronized Security system will isolate that endpoint from the rest of the network to contain the impact.

2 Factor Authentication
Make sure that is a hacker gets your password, they still can’t get into the account. SecurityX 2FA adds a layer of security to account logins. By verifying the identity of your users with a push notification to a mobile app when they are out of the office, it protects against breaches due to phishing and other password attacks.

Application and Storage Control
Determine what kind of files can be saved to, copied from or deleted from your systems. Control who and what has access to individual storage devices and ensure that only known and trusted apps are allowed to run. This means staff cannot walk out the door with the company database on their last day of work and malware doesn’t get any oxygen to run if it manages to sneak past the gateway and antivirus protections.

Email Protection
Spam isn’t just a nuisance anymore – it’s also a vehicle to deliver criminal payloads of viruses, malware, ransomware and links to malicious websites. Your email needs to be scanned in real time for data loss prevention, attacks and content filtering.

Password Management
If your staff forget their password to a system Layer3 manages, the only way they are getting a reset from us to a pre-existing registered mobile number. If they don’t have their phone or we don’t have a number, we’ll send a reset to the nominated administrator, but no one else.

Geo-Conditional Access
You can control access to your Microsoft cloud apps based on the network location of a user. The location condition is commonly used to block access from countries where your organization knows traffic should not come from. For example, if a Russian hacker steals your password and tried to get into your account with conditional access set to New Zealand only, they will be out of luck.

Phishing Awareness Training
You can have all the tools in the world, but at the end of the day, you can’t stop a staff member from getting tricked by a clever phishing attack. Except that you can. Layer3 provides phishing awareness training to ManageX Prime clients with the option to add on a simulated phishing attack to gauge the preparedness of your team before and after the training session.