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Add-on to every managed plan

AI and automation

Governed AI adoption, not shadow IT with a chatbot bolted on.

Layer3 layers Microsoft 365 Copilot, GPT and Claude onto the managed plan you already have - with the data governance, change management and measurement an ungoverned rollout skips. Available on Manage, Protect, Secure Edge and Sentinel.

Model

Add-on to every managed plan, not sold standalone

Platforms

Microsoft 365 Copilot, Power Automate, GPT and Claude

Governance

Data boundaries and access reviewed before rollout

Delivery

Readiness, pilot, training, measurement

01

The problem

AI adoption is already happening without agreed governance.

Most organisations don't have an AI problem. They have a governance problem with a chatbot attached.

Shadow AI

Shadow AI already inside your tenant

Staff may paste client data into personal AI accounts when no approved option and usage policy are available.

Automation

Automation built on nothing

A Power Automate flow one person built and never documented breaks the day they leave.

Adoption

Pilots that never leave the pilot

A Copilot licence bought, never rolled out with training, quietly not renewed.

What's included

What the AI layer includes

Nine capabilities, delivered as one governed programme instead of a pile of separate licences.

01

AI readiness and strategy

Data, permissions and governance assessed before anything goes live.

02

Data governance and security

Classification and access boundaries, aligned to ISO/IEC 27001:2022.

03

Microsoft 365 Copilot enablement

Teams, Outlook, Word and Excel, rolled out with role-based training.

04

Power Automate workflows

Approvals, ticketing, compliance reminders, reporting.

05

Custom AI workflows (GPT and Claude)

Automations and internal tools built on the OpenAI and Anthropic APIs where Copilot isn't the right fit.

06

Change management and training

Executive workshops and staff enablement so adoption sticks.

07

Ethical AI and compliance alignment

Transparency and accountability built into every rollout.

08

Measurement and reporting

Usage and outcomes tracked against the goals set at readiness.

09

Ongoing governance review

Access and data-boundary checks folded into your regular plan review.

The approach

Most AI rollouts buy the licence before the plan

The common approach

Switched on tenant-wide, never governed

AI tools switched on tenant-wide with default settings. Licences bought before anyone maps a workflow. No one owns adoption, so use stays sporadic and ungoverned.

What Layer3 does

Governance first, then one workflow

Governance and data boundaries set first. One workflow chosen for a measurable return, followed by training, a named owner and an agreed outcome.

Copilot

Power Automate

GPT

Claude

Ongoing review

Sold as an add-on to any managed plan - talk to us about what's already licensed in your Microsoft 365 tenant.

Rollout

How adoption happens, in order

Five stages, each one gating the next, from readiness check to measured outcome.

01

Readiness assessment

Data, permissions and governance gaps mapped against what you plan to switch on.

02

Governance and data boundaries

Access reviewed, classification confirmed, guardrails set before anything reaches staff.

03

Pilot

One workflow, one team and a measured production pilot.

04

Training and change management

Executive and staff sessions so adoption survives past launch.

05

Scale and measure

Wider rollout, usage and outcomes tracked against the goals set at readiness.

Governance

The boundaries that come with every rollout

Data classification and access

What leaves your tenant, and what does not, confirmed before an AI tool is switched on.

ISO/IEC 27001:2022 alignment

AI adoption assessed within the same ISO/IEC 27001-certified ISMS Layer3 applies across the rest of your environment.

Ethical AI principles

Transparency and accountability, not opaque automation making decisions no one can explain.

Model and vendor boundaries

Which platform (Copilot, GPT or Claude) is appropriate for which data, and which is not.

Questions

AI and Automation, answered

Still deciding how AI fits your environment? Here's what customers ask before signing up.

Book a discovery call

No - it's an add-on to a managed plan. Talk to us and we'll check what's already licensed in your tenant.

Microsoft 365 Copilot and Power Automate natively, plus custom workflows built on OpenAI's GPT and Anthropic's Claude where a native tool isn't the right fit.

We only deploy tiers configured not to train the underlying model on your data - confirming which applies to your tenant is part of the readiness assessment, not an assumption we make upfront.

Readiness and a first pilot typically take a few weeks; wider rollout depends on scope.

Generally yes - confirmed during readiness against what you already hold.

That's exactly the shadow-AI risk the readiness assessment is meant to catch - the aim is a governed, sanctioned option, not a ban.

No - it's additive, sitting alongside your existing plan.

Yes, GPT and Claude API-based automations where Power Automate or native Copilot isn't the right fit.

Next step

Start with one governed workflow, not a tenant-wide switch-on

Thirty minutes to look at what's already licensed in your Microsoft 365 tenant and where AI could safely start.

Layer3

Book a discovery call - 30 minutes, no obligation