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From small business to small enterprise

Managed IT that
stands up to
scrutiny

Assurance, not assumptions.

See risks earlier, make better-informed technology decisions and keep the evidence ready when customers, insurers or auditors ask.

Established

Wellington, since 2005

Certified

ISO/IEC 27001:2022

Aligned

SMB1001 Bronze, Silver and Gold

Monitored

24/7 SOC for covered customers

01

The governance gap

Most organisations do not have an IT problem. They have an accountability problem.

Tickets get closed. Patches get applied. Responsive IT support keeps people working. Leadership teams, customers, insurers and boards also need evidence that risks are understood, controls are operating and improvements are being made. Layer3 combines day-to-day IT support, security and governance to keep your technology position current, measurable and repeatable.

Question one

Are we adequately protected?

Every plan starts from a defined control set, not an opinion. SMB1001 gives you a named baseline and a documented position against it.

Question two

Would we know if we were not?

For SOC customers, analysts monitor identity, endpoint and email 24/7 and report on what they did not find as well as what they did.

Question three

Can we prove it to a third party?

Auditors, insurers and enterprise customers need evidence of security maturity. Layer3 operates an ISO/IEC 27001-certified ISMS and provides clear reporting decision-makers can act on.

The outcome

What changes when IT is accountable

Layer3 gets day-to-day IT under control, then turns operational activity into a current view of risk, clear ownership and evidence your organisation can use.

Outcome 01

A strong foundation

Recurring issues are addressed at the source, avoidable support noise is reduced, and devices, patches and backups are managed consistently. With day-to-day IT under control, security and governance have a reliable foundation to build on.

Outcome 02

Better decisions

Roadmaps, lifecycle planning and budgets are reviewed against business priorities, so leadership knows what needs action and why.

Outcome 03

Evidence ready

Controls, actions, exceptions and test results are documented when customers, insurers or auditors ask.

Outcome 04

Measurable improvement

Progress is monitored and reported, with the next priorities based on what the evidence shows.

01

Manage

Responsive IT support, proactive management and complete device lifecycle services keep your people productive and your technology dependable.

See what’s included
  • Responsive service desk and Microsoft 365 management
  • Device monitoring, patching and lifecycle management
  • Backup, continuity and a maintained security baseline

02

Protect

Layered protection across endpoints, identities and email, backed by continuous patching and human risk management.

See what’s included
  • Everything in Manage, with stronger endpoint and identity security
  • 24/7 threat monitoring and response
  • Human risk training, risk visibility and an annual roadmap

03

Secure edge

SASE and zero-trust access protect your people, devices and data wherever they work.

See what’s included
  • Everything in Protect, with SASE and Zero Trust access
  • Secure connectivity for hybrid teams and multiple locations
  • Advanced security visibility and twice-yearly reviews

04

Sentinel

The complete service: managed IT, security and secure access, with 24/7 SOC monitoring and response, AI-powered email protection, and enterprise security maturity and governance.

See what’s included
  • Everything across managed IT, security and secure access
  • 24/7 SOC response and AI-powered email protection
  • Quarterly governance, board-ready reporting and SMB1001 Gold certification

Evidence

Certified, staffed and accountable

Operating since 2005

21 Years

Two decades supporting New Zealand organisations, from Wellington to nationwide coverage.

The team

20+ Staff

Engineers, analysts and advisers based in New Zealand, not an offshore queue.

Security operations

24/7 SOC for covered customers

Round-the-clock monitoring and response through our managed detection platform.

Independently audited

ISO/IEC 27001 certification mark

Layer3 is certified to ISO/IEC 27001:2022, with managed-plan controls aligned to SMB1001 Bronze, Silver and Gold targets.

Trusted by

Who trusts us

Research institutes, national associations, airports, financial services and manufacturers.

Organisations that answer to boards, regulators and members – and need clear evidence that their IT is being managed well.

Layer3 provides IT support and management to BRANZ
Layer3 provides IT support and management to ECL Group
Layer3 provides IT support and management to Gillies Group
Layer3 provides IT support and management to the Medic Alert Foundation
Layer3 provides IT support and management to the New Zealand Police Association
Layer3 provides IT support and management to the Wellington Phoenix
Layer3 provides IT support and management to The Building Intelligence Group
Layer3 provides IT support and management to Utilities Disputes for over 10 years
Layer3 provides IT support and management to Real Steel
Layer3 provides IT support and management to the Police Credit Union
Layer3 provides IT support and management to the New Zealand Institute of Economic Research
Layer3 provides IT support and management to the Nelson Airport

Client work

Organisations we are accountable to

Latest thinking

Insights

Start the conversation

Know where you stand

A documented review of your current position against the SMB1001 baseline, what it would take to improve it, and what that means for your organisation. No obligation.

Layer3

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