Managing Director
Hayden Kirk
21 years at Layer3
About
We have been keeping New Zealand businesses running since 2005.
Layer3 is a Wellington managed IT and security provider. We take responsibility for the systems your organisation depends on - the network, the endpoints, the identities and the data - and we stay accountable for how they perform.
Founded
2005
Certified
ISO/IEC 27001:2022
Head office
Upper Hutt, Wellington
Offices
Wellington and Auckland
Our name
When Layer3 was founded, the name was not just a technical choice. In networking, layer 3 is the network layer of the OSI model, responsible for routing data between devices. It keeps information moving, and it is what makes reliable communication possible.
That is the role we set out to play. Not solving issues as they arrive, but building the foundation everything else depends on: growth, resilience, and the confidence to change something without breaking it.
We focus on possibilities, not problems. Whether that means strengthening infrastructure, tightening security or enabling a better way of working, the job is to help you go further, faster, and more securely.
Accountability
Most organisations do not have an IT problem. They have an accountability problem.
Tools get bought and tickets get closed, but responsibility for the outcome can remain unclear. Every Layer3 engagement names what we are responsible for, how it is measured and who answers when it slips.
The systems, not the tickets
We are measured on whether your environment is available, current and defensible. Not on how quickly a queue empties.
Written scope, not assumed scope
What we operate, what you operate and where the boundary sits are written down before work starts, so an incident does not expose an ownership gap.
One agreement, one number
Service desk, security operations and account management sit under a single agreement. There is no supplier to chase, and no gap between them to fall through.
What we stand for
Four commitments that decide how we work, and that we are willing to be held to.
Empowerment through partnership
We work alongside your team, not around it. Trust, open communication and mutual respect are what make shared decisions possible, and shared decisions are what make the outcome stick.
Integrity and accountability
For twenty years we have built our reputation on doing what is right. We hold to the highest ethical standards, stand behind our commitments, and say so plainly when something has gone wrong.
Client-centric innovation
We design around your needs, not around a product catalogue. Forward-thinking strategy combined with proven technology turns obstacles into opportunities to improve something.
Excellence
Twenty years of experience, applied consistently. The standard is quality outcomes our clients can depend on every time, not occasional brilliance.
Our people
Experienced engineers, analysts and advisers, based in Wellington and supporting clients across New Zealand.
Leadership
Managing Director
Hayden Kirk
21 years at Layer3
Director of Operations
Justin da Silva
4 years at Layer3
Solutions Director
Daniel Bohan
10 years at Layer3
Client Director
Summer Kirk
14 years at Layer3
Wider team
Project Manager
Evan Clark
1 year at Layer3
Service Delivery Lead
Michael Vaughan-Broome
1 year at Layer3
Procurement Specialist
Peter McAllister
1 year at Layer3
Finance Administrator
Regina Miranda
4 years at Layer3
Standards
Layer3 is certified to ISO/IEC 27001:2022, the international standard for information security management. We also align our service tiers to SMB1001, so clients can see where they sit on a defined maturity pathway rather than guessing.
Certification
ISO/IEC 27001:2022
Certification body
Compass Assurance Services
Scope
Information security management
SMB1001
SMB1001 Bronze, Silver and Gold customer guide
What the bronze, silver and gold levels ask of a business, and how to work out where yours sits today.
Read the guideProof
Next step
Thirty minutes with someone who can speak to the technical detail and the commercial reality in the same conversation. No obligation, and no requirement to have a brief ready.
Layer3 is a managed IT provider operating an ISO/IEC 27001-certified ISMS, with offices across New Zealand.
Contact
0508 LAYER3 Book a discovery call Service status Notices
Level 2, CBD Towers
84-90 Main Street
Upper Hutt, Wellington 5018
© 2026 Copyright Layer3.
Layer3
Book a discovery call - 30 minutes, no obligation
