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I.T. Management & Strategy

ManageX PRIME

ManageX PRIME is the ultra-complete, wrap around I.T. management solution from Layer3.

Layer3 will manage, support and secure your users, data and network. In addition we’ll show you possibilities to help drive your business forward. ManageX PRIME will give you the tools to be collaborative and efficient, to push forward and to work without limits. The only limitation is your imagination.

The ManageX PRIME solution includes:

  • Strategy-as-a-service and dynamic I.T. roadmap.
  • vCIO consultation to bring I.T. back into the boardroom.
  • ‘Eyes on everything’ monitoring.
  • Comprehensive reporting & documentation, including a customised I.T. dashboard.
  • ‘Next gen’ managed security gateway.
  • Multiple layers of user and network security.
  • Network management.
  • Identity management.
  • Onsite security seminars and collaboration workshops to keep your team protected and invested in their technology outcomes.
  • Proactive/preventative maintenance & managed patching for unparalleled stability & consistency.
  • Vendor engagement & collaboration.
  • Service log review to develop comprehensive solutions to repetitive and complex issues.
  • And of course, unlimited, expert support with robust SLAs and escalation routes.

Support is the bottom layer of Layer3’s fully stacked service that delivers strategy, security, cloud, communications and best practice I.T. management.


    ManageX Core

    It only take one compromised machine to compromise your entire network.

    ManageX CORE delivers standard patching, anti-virus/anti-malware, and disk cleanup, all under automated monitoring, for a very affordable monthly charge per device.

    Core Security
    Powered by the industry-leading BitDefender® security engine, Core delivers powerful virus and malware protection for your organisation’s computer network. All security incidents are listed for you in a monthly report.

    Core Patching
    Patch management is critical to fix vulnerabilities and improve workstation performance, while standardising your mainstream software across the business. With Core, your fleet of computers will be updated automatically by Layer3 with new patches from Windows and over 20 other applications – after the patches have been approved by our  technicians in a secure environment.

    Core Maintenance
    Automated maintenance is an integrated component of Core, helping you standardize the clean-up and upkeep on all your desktops and servers.

    The ManageX CORE solution includes:

    • Anti-Virus & Anti-Malware.
    • Intrusion detection & prevention.
    • Automated Patching.
    • Microsoft Updates.
    • Automated Disk Maintenance.
    • Monthly Status Rep.