Note: This article has been superseded by the latest Filecloud updates. This is no longer an issue.
- From your start menu, type Services
- Once the services window loads, locate Filecloud
- The service should say Running. If it is not, please start the service by clicking Run
- Once the service has started, you should see it in the Running state
- The Filecloud icon should now have a green tick
If you continue to have issues after this process, please contact the Layer3 Helpdesk.