Backup; A Thing of the Past

If you are talking about backup, you’re living in the past.

The North Canterbury 7.8m earthquake on the 14th of November, 2016 was very reminiscent of the Christchurch earthquake of 2011.

Businesses in the South Island have been forced to close, with those in Kaikoura majorly affected, some irreparably so. Wellington did not escape either, of course. To date, over 50 tenancies in Wellington have been closed, which represents an astonishing 11% of the CBD.

On top of the November quake, Wellington was further hit with punishing rains and flooding in the subsequent days which severely inhibited accessibility in a number of areas and shut businesses down as staff were unable to get work.

Layer3 operates from two datacenters in Wellington and Auckland. Over the last four years, we have progressively moved the majority of our customers into some form of cloud computing, most notably, our Cloud Office platform which is hosted across that two datacenter environment. Cloud Office is what we call VDI, or Virtual Desktop Infrastructure. It allows you, the customer, to access your desktop, files, and applications from wherever you are. So on the Monday morning after the earthquake, while it was all hands on deck for Layer3, it was very refreshing to see no tickets in our queue, and all services up and running.

Many of our customers were affected in Wellington, of course,  with quite a few locked out of their buildings for 2-3 days. However, all of them were able to resume operations and work from home with full desktop services, as well as IP telephony services provided by our CloudPBX service.

So the days of having a backup, whether in the cloud or on – *gasp* – rotating portable hard drives is gone. When disaster strikes, your business needs to be able to function with little or no interruption. In light of this, businesses need to ask themselves a few poignant questions now. What good will the data in your backup system do for you if your business cannot operate in any productive manner to even make use of that data? What good is your new PABX system if no one can get into the building to answer the phones? How many days can your business survive without being operational?

Business continuity is key. Not backup. Build systems that allow you to work through a disaster, not ones that just let you hopefully reload some files after one.

For more information on how Layer3 can help you improve your IT continuity, give us a call at 0508 LAYER3.

Online Backup

Firstly, what is back up?

Simply put, backup means having multiple copies of all your important files, as at different dates. These copies should be held off-site, in case your onsite server or external hardware devices fail, or a disaster occurs. You are essentially safeguarding your business.

It is no coincidence that World Backup Day is right before April Fools, if you don’t back up your data, well, you could end up looking extremely foolish, or worst case scenario out of business.
Traditionally, many businesses may back up using tapes, external hard drives, CDs, DVDs etc. The main problem with these types of backups is that they share the same physical location as the original files. In a disaster such as a fire or theft, for example, the backups and originals have the same chances of being destroyed or stolen.

Now, we have seen what has happened when the Christchurch earthquake first strike on 4th September 2010 and again 22nd February 2011 causing widespread devastation to businesses down in the CBD and across the city.

Unfortunately, some businesses learned the hard way. Many businesses were unable to retrieve their servers and backup devices which remained trapped in the CBD (red zone) for months, years, some businesses never got their data back.

What have we leant? Well, for anyone in business, small or large, Christchurch earthquake has been a wakeup call to secure their crucial data online. Buying a piece of mind, it’s there when you need it!

Six reasons to use Layer3 Cloud Backup



  • Data is encrypted before being backed up
  • Data is transferred using a secure Internet connection.
  • All backup data is replicated to another offsite server
  • Nobody else has access to your information unless you let that person know your encryption key.


  • Backups operate automatically in the background, either while you are working or after hours. You don’t have to waste endless hours doing it yourself.


  • Your data is stored safely in a managed, alarmed data centre
  • By backing up offsite, you virtually eliminate the risk of losing your critical information
  • You can access your data from anywhere in the world if necessary


  • Reduces administration time. No need to manually backup computers
  • Low annual cost and monthly payment options available
  • Plans available to suit any business (Home business or corporate)
  • Eliminates the need to buy expensive hardware and consumables


  • Backups are verified periodically to ensure that files are 100% restorable when needed
  • Even open files and in-use databases can be backed up – while you are still working
  • Layer3 Vault allows you to restore any version of a file from a previous backup, even files you have previously deleted


  • If you are a SME that use a (MSP) Managed IT Service Provider such as Layer3, our certified technicians install and verify the system for you. No technical knowledge required.
  • A few simple clicks let you restore files or folders in seconds
  • Restore files directly from the Web Interface if you cannot get to your own computer

Data is the lifeblood of most businesses. You need it to run your operations, record your transactions and measure your progress. Without timely access to your data, your business might never recover. Local backup is a step in the right direction, but gives limited assurance.

So, ask yourself are you giving your business, employees, vendors and customers the protection they deserve with online data backup?

If the answer is no to the above question, don’t leave it to chance call Layer3 on 0508 529 373